Mondial Relay Tracking
Mondial Relay Tracking
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Mondial Relay Tracking
Company Overview
Mondial Relay manages parcel delivery services across Europe, focusing on cross-border e-commerce and retail logistics. Customers track shipments using reference numbers, postal codes, or retailer-specific identifiers. The system pulls data from partner networks like InPost and national carriers such as SDA in Italy. Users input details via the company’s website or integrated platforms like Vinted to view real-time delivery progress. Localized interfaces cater to regional preferences in countries like France, Belgium, and the Netherlands. Technical integrations allow retailers to embed tracking tools directly into their websites. Automated alerts inform recipients about collection points or delivery attempts.
Services
Tracking functions support international shipments between Italy, France, the UK, and other European markets. Shippers generate labels linked to unique codes for end-to-end visibility. Recipients retrieve parcels using partial postal codes or designated pickup locations. Partner collaborations expand reach through networks like InPost lockers. The platform handles returns via predefined workflows, reducing administrative tasks. Multilingual customer service assists with lost parcels or delayed updates. System updates resolve common issues like broken tracking links or incorrect status displays.
Contact
- Company Address (Headquarters) 1 Avenue de l’Horizon, 59650 Villeneuve‑d’Ascq, France
- Phone Number (International Customer Service): +33 9 69 32 23 32 — available Monday to Friday, 08:00–19:00, and Saturday, 08:00–18:00
- Email Address: [email protected]